Customer Testimonials
Shottenkirk Toyota of Quincy

I paid for an update on my radio, and it did not work. I took my car in another day and they failed to bring it into the shop the next day they picked it up and brought it back but call me numerous times telling me that they don’t know what’s wrong they can’t fix it, the manager of the shop Refuses to credit me back for the update, even though they said it does not work. Update!!!!: Store Manager took care of me. I talked to him and he had it handled with help of Dallas so I believe being kind and telling my story helped.

I had a very productive experience today with the service department. Also, I had contact with a salesman about a new Toyota

Enjoyed the great service and the time they spent with me on learning to maintain my Venza. Most pleasant experience and kind and courteous service reps.

Had a question about the type of oil required for change and service manager took time to research vehicle specs and service history.

Very polite and professional! Service work completed very quickly, exceeded expectations. Upfront with costs, very reasonable, and did not overcharge. Staff are very friendly!

Very nice and friendly!!

Everyone was excellent. Great experience

Excellent service, every time. Not only do I know that my vehicles will be safe to drive, but with their thorough inspection they keep potential problems for occurring.

My most recent service appointment was great. I had an urgent need come up to replace tires. They got me in quickly, have me a ride to work and dropped my car back to me. Everyone was very nice and service was efficient.

Everything was good everyone was good to deal with

They make u feel like family and very welcoming. The sales people are incredible esp Jeannie.. great people skills great customer service highly recommended place to get ur new car.. thank you again there that helped us.. 😊

My salesperson was Dallas Job and he was excellent to work with. He sent photos of the car I was interested in and he described in detail without the need for me to ask. First time buying a vehicle online without the option to see it, was a very good experience. They delivered the car to me, everything he described was on point. I bought the car with the confidence knowing that he was a phone call away if needed. I recommend him and his dealership to be the place to go hands down and 10 stars in my book!!!

I was an hour early for the service appointment but they went ahead and fit me in.10000 mile service on our new Crown done pronto. Nice folks.

Great service by the service department.

Excellent in every way

Great Service Great people

The space was very clean. Chairs were comfortable. My wait wasn’t too long. The staff was helpful.

Working with JJ and all of the other team members was a wonderful experience! They were able to find the car I was looking for and at the right price! Thank you!

They got me right in and took care of the problem.

We bought a new Highlander today and couldn’t be more excited. We had excellent service through the whole process. We highly recommend Shottenkirk Toyota and especially the Job sales team. Thank you for our wonderful experience.