Customer Testimonials
Shottenkirk Toyota of Quincy

The absolute highest rated dealer in customer service I’ve ever dealt with!!!!

Very courteous and knowledgeable staff on the exact vehicle we were looking for.

Fast service courteous employees

The service process was convenient from setting the appointment to getting my vehicle back on the road. The wait time was short, and I was fully informed. My Toyota Care extension was an excellent purchase.

Customer service department were fast and friendly from the start. The service department were knowledgeable and professional. I would use them again for service.

Team Job made the process easy and straightforward.

Great service. I drive from Macomb so plan several things while in Quincy. There was a mistake with day of service but they were able to get me in right away. Appreciate your Great service team. Many thanks.

They had me in and out in less than 45 min! Friendly and courteous

I recently purchased a pre-owned 2019 Toyota 4Runner from Shottenkirk. I usually hate buying from dealerships because the salespeople are always very pushy and "just business" types, but not here. The salesperson who helped me was Annette and she was as friendly as could be! We spent most of the time just talking about normal things like two neighbors do. She was very nice and very helpful. My wife and daughter were with me and she talked with them a lot as well, getting to know us and our family and just being an absolute delight. If we are in the market for a new Toyota in the future, I hope Annette is still here so we can work with her again. And when we got down to signing all the loan paperwork, Kat over in financing made the whole loan side of the purchase very easy to under. She was also super friendly and made the whole process easy. She was very good at breaking down everything and made sure to answer any and all questions I had. She, too, engaged with my wife and daughter in a way that made us all feel very at home. I wasn't expecting the level of humility and friendliness we experienced here at Shottenkirk, given past experiences with other dealers. Everyone here was very friendly, very down-to-earth, and made the whole experience very enjoyable. They even delivered the vehicle at no extra charge AND filled the tank, which is a big deal with current gas prices! I would HIGHLY recommend this dealership for anyone looking for great service, friendly staff, and a good selection of vehicles.

Great experience

Top notch professionalism at every turn. All the staff was beyond helpful

Codi was great to work with and continued to work hard to put my son in the car he wanted at a price we were comfortable with. We will definitely stop here first for our next car purchase.

1st Santi was great and insisted in all avenues and Nolan was great in finance and helped out the deal and got me a great deal and in and out fast! Highly recommend this dealer for anyone looking to buy!

Great buying experience made extremely easy and painless as possible by the Jobs Team. The entire sales staff was extremely nice, helpful and courteous. In the picture is me with both of my Hybrid SUVs purchased this year. I’ll be back for the next one in two years!

Always a great experience at Shottenkirk. They are very professional and care about their customers.

I had a broken mirror on the passenger side and Toyota ordered the part on Monday and received it Tuesday and got me me in to fix it the Same day

The team at Shottenkirk are awesome.

Excellent in every way...thanks

They had my car in within minutes of me coming in. This was my 20,000 mile maintenance and done in 30 minutes.

Johnny M and his team always do a great job with the oil changes. They get it done in a timely manner.