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We had a great experience with Valya and the Shottenkirk team. Fast and friendly without any hassle! Definitely recommend.

Valya was very helpful and knowledgeable and no pressure. She helped me get my name on a Toyota Grandhighlander Nightshade. Excellent service so far.

"I highly recommend reaching out to Richard 'Santi' Santiago if you have any questions about Toyota technology or vehicle features. He is incredibly knowledgeable and patient, taking the time to explain complex systems without any pressure. Even after a visit, he remains a great resource for troubleshooting or learning more about your vehicle’s tech. It’s rare to find someone so genuinely willing to share their expertise."

“My sales person was Richard Santiago. He is a very friendly, helpful and knowledgeable guy. Always willing to help and answer any questions I had.”

"If you need someone who actually knows the ins and outs of Toyota technology, Richard 'Santi' Santiago is your guy. He is incredibly knowledgeable and can break down complex features in a way that’s easy to understand. What I appreciate most is his helpful, no-pressure attitude—he’s happy to share his expertise and answer questions even if you aren't in the middle of a deal. It’s great to have such a reliable resource at Shottenkirk."

Absolute perfect service every time I've had my truck at Shottenkirk Service Department. They replaced the engine in my truck and gave me something to drive while it was getting worked on

"If you’re going to Shottenkirk Toyota, ask for Santi! He went above and beyond to make sure I had all the information and was available to answer questions at any hour. He’s super knowledgeable and didn’t make me feel pressured at all. Easily the best experience I’ve had!"

I had a great experience working with Valya! She truly goes above and beyond to make the car-buying process smooth and stress-free. Her customer service skills are outstanding—she listens carefully, answers every question, and makes sure you feel confident in your decision. What really stands out is how dedicated she is to finding the best deals and options that fit your needs and budget. You can tell she genuinely cares about her clients and isn’t just trying to make a sale. I highly recommend Valya to anyone looking for a trustworthy, knowledgeable, and supportive car salesperson!

Valya is fantastic. She was kind and doesn’t push, she is a good listener. Definitely a great salesperson!!

Valya Panos is efficient & knowledgeable. She has a talent of making one feel well taken care of and confident in the business. Plus a great personality.

I had some questions about my vehicle and Santi was a great deal of help! Excellent customer service

Purchased 2026 Grand Highlander from salesman Dallas. He was super helpful, answered all my questions, and did not push me to do anything I didn’t want to do. This dealership was nothing short of fantastic to deal with. I came from 3 hours away and they had completed all the paperwork prior to my arrival. I was in and out within 15 minutes. Certainly worth the trip up!

Santi made buying a new car a great experience! I would highly recommend Santi !

I have been a customer of Shottenkirk Toyota since 2020. Anytime I have questions or service needs for my vehicle Richard Santiago is there to assist. Definitely recommend this dealership and salesman to anyone looking to trade in their vehicle or get into a new ride.

Worked with Santi before. He’s very knowledgeable and very honest. When I’m ready to buy it will be through him.

"I wanted to give a huge shoutout to Santi at Shottenkirk Toyota of Quincy. Even though I wasn't there to buy a car, he took the time to help me with some questions I had. He is incredibly knowledgeable and patient, especially with the technology features. If you need someone who genuinely cares about helping people, ask for Santi!"

"Santi at Shottenkirk Toyota is the best! He helped me out with some information I needed and made the whole process easy and painless. It’s rare to find someone so helpful even when there isn't a sale on the line. Highly recommend seeing him for any assistance you need!"

I had a great experience at Shottenkirk Toyota of Quincy thanks to Santi. He was incredibly helpful and took the time to answer all my questions without making me feel rushed or pressured. It’s refreshing to find someone so attentive to customer needs even when a sale isn't the primary focus.

Good service

Great service and the pit-crew procedures work flawlessly. 5 stars!