What is Toyota Certified?


What is Toyota Certified?

The Toyota Certified Used Vehicle Program--launched in 1996--represents Toyota's unwavering commitment to quality, innovation, and durability. The better a product is made, the longer it will last. It's that simple. And since Toyotas are built to last, we offer an industry-leading coverage policy on our certified used Toyotas. When you have faith in the vehicles you sell, you offer a warranty to prove it. To put it simply: actions speak louder than words.

An Unbeatable Warranty for Quincy Drivers

When you buy a Certified used Toyota at Shottenkirk, you will receive a 12-month/12,000 mile Comprehensive Warranty and a 7-year/100,000-mile Limited Powertrain Warranty. And if that's not enough to seal the deal, how does one full year of roadside assistance sound? Toyota Certified is honored at over 1,400 Toyota dealers in the U.S and Canada; we at Shottenkirk honor this program to show just how much faith we have in the cars we sell. We would not put you in a car that we wouldn't drive.

Feel free to browse through our inventory online or come in for a visit. We look forward to seeing you off in the new-to-you car of your dreams. If you have any question, feel free to contact our Quincy Toyota dealer at 844-852-1793. We are ready and willing to answer any questions you may have.


And yes, the best new hybrids make the best used hybrids too. Born from our commitment to environmental responsibility, the Toyota Certified Used Hybrid (TCUH) program makes it easy to drive a top-quality, low-emission vehicle. Being mindful of the world's resources and providing industry leading technology is part of what makes Toyota Hybrids so attractive. Yet, the level of technology can give some customers pause when considering a used hybrid. Relax. We put our Certified Used Hybrid candidates through a rigorous 174-point Quality Assurance Inspection - that's an additional 14 points exclusive to hybrid vehicles.

When it comes to ownership, the Toyota Certified Used Hybrid program offers the same benefits as the TCUV program: a CARFAX® Vehicle History Report, the availability of standard new car financing rates and one year of Roadside Assistance. After all, even a Toyota Certified Used Hybrid vehicle equipped with environmentally minded technology carries the same responsibility for reliability as any other Toyota
we sell. 

How's that for peace of mind?
160 Point Inspection 
    Audio/cassette/CD system working normally, CD cartridge present (if equipped)
    Antenna is present and functions properly
    Radio speakers do not rattle at high volume
    Remote entry system works properly (if equipped)
    Theft-deterrent system works properly (if equipped)

    Inspect brakes, calipers, lines and hoses
    No excessive vibration during braking             
    ABS operates on "panic stop"
    Parking brake sets and holds vehicle
    Brake pads/shoes must have minimum of 50% wear remaining
    No excessive grooving or heat checking of rotors or drums
    Parking brake releases completely
    Brake pedal free play and travel is normal

    Change engine oil and filter
    Check for evidence of sludge
    Inspect for fuel, oil, coolant or other fluid leaks
    Engine cold high idle correct
    No abnormal engine noise at cold start
    Throttle does not stick shut on cold start
    Drivability OK during warm-up
    Hot drivability OK
    Engine reaches normal operating temperature
    Engine fan functions properly
    No excessive drone or vibration from engine
    Drive belts and hoses free of cracks or damage
    No damage to engine mounts
    Check under-hood labels and decals
    Engine compartment is clean
    Under-hood heat insulator pad is clean
    Engine free of excessive dressing
    Inspect air filter
    Oil, brake, clutch, transmission, transfer case, washer and power steering fluid levels     OK
    Under-hood fluids clear and uncontaminated

    Engine coolant at proper hot and cold levels
    Coolant specific gravity to -31°
    A/C cooling operation normal
    A/C refrigerant sight glass clear
    Heater operation normal

    Exterior is clean and free of road residue
    No cracked or broken lenses of exterior lights
    Outside rearview mirror operates/lens is good
    Glass free of cracks, stars and large chips
    Glass is free of improper repairs
    Bumpers are free of cuts, gouges and scratches
    Body is free of all dents
    Body is reasonably free of dings
    Paint is reasonably free of scratches and chips
    Vehicle is free of improper paint repairs or mismatched color
    Hood and trunk latches working
    Free of water spots
    Paint is free of swirl marks
    Paint has even, high luster
    Paint is free of buffable scratches
    Free of wax residue
    Wheelwells are clean
    Acceptable aftermarket items checked
    Removal of unacceptable aftermarket items

    Frame/Unibody check
    Inspect body surface
    Inspect panel alignment and fit
    Inspect lower body and underbody for damage
    Check exhaust systems and hangers

    Trunk is clean, free of debris, no stains
    Trunk light and trunk trim appearance
    Jack and tools are correct, present and secured
    Fiber board tire cover is not broken/warped
    Spare tire present
    Spare tire and storage areas are clean
    Spare tire is securely fastened
    No signs of damage to spare tire
    Minimum 5/32" tread remaining on spare
    Spare tire has correct air pressure

    Run and print a CARFAX® Vehicle History Report 1 Check for outstanding Special Service Campaigns

    "Fade-away" dome light works properly
    Sunroof/convertible top operates normally through full range of positions
    Convertible top lockout function operates
    Radio security codes cleared
    Navigation system works properly
    Transfer case smoothly switches from 2WD to 4WD and back from 4WD to 2WD
    Truck bed is in good condition
    Truck bedliner is in good condition and secured
    Tailgate functions properly
    Rear bumper is in good condition and secured

    Warning lights function
    High and low beams OK
    Headlight aim is OK
    Taillights work
    Brake lights work
    Side marker lights work
    Backup lights work
    License plate lights work
    Instrument lights work
    Heater lights work
    Dash light dimmer works
    Turn signals operate correctly and self-cancel
    Four-way flashers work
    Defogger indicator light turns on with switch    ON
    Dome/courtesy lights operate with door           cycles
    Hybrid Vehicle Immobilizer System
    Multi-Information Display
    Inverter Coolant Level
    Engine and ECT (Electronically Controlled Transmission)
    ABS (Anti-lock Brake System)
    EMPS (Electric Motor Assisted Power
    CCS (Cruise Control System)
    SRS (Supplemental Restraint System) Airbag
    HV ECU (Hybrid Vehicle Electronic Control Unit)
    HV (Hybrid Vehicle) Battery
    Perform "Onboard Equalizing Charge" of HV Battery using Intelligent Tester
    Fully charge 12-Volt Auxiliary Battery
    Clean or replace Air Refiner Filter (A/C or evaporator filter)
    Check Transaxle "Park" Mechanism

    Master key is present
    Fuel gauge reads correctly
    Battery voltage gauge reads correctly
    Horn works
    Airbag deployment/replaced airbag
    Speedometer and odometer work properly
    Cruise control operation normal
    Clock keeps time
    All wiper speeds work correctly
    Windshield washer operates
    Wiper blades are in good condition and work
    Wipers return to correct position when OFF
    All mirrors have full range of adjustment
    Windows operate normally
    Window locks operate normally
    Power windows operate from master switch and all door switches
    Memory seat control operates properly

    Day/night mirror operates and lens is good
    Window tinting clear and free of bubbles
    Cigarette lighter is intact and operates
    Ashtrays function and are in good condition
    Ashtrays and lighter are clean; no evidence of use
    Headliner, sun visors, dash pad, upholstery, console, cup holders, trim panels, floor     mats and carpets are in place and in good condition (if equipped)
    Cup holder extends completely and sturdily
    Doors open and close correctly
    Door locks, including child safety locks, work  properly
    Seats, including all position adjusters, work    properly
    Headrests function properly
    Rear defogger grid lines intact
    Interior leather, vinyl, plastic, carpet and fabric surfaces are free of holes, rips, tears, excessive wear or fading
    No evidence of previous improper repairs
    Inspect seatbelt condition
    Seatbelts have full range of extension and smooth operation
    Seatbelts lock up per specification
    Inside remote release operates normally
    Interior is free of debris
    Dash and vents are clean and properly dressed
    All crevices are clean
    Doorjambs are clean
    Glove box and console compartments are clean
    Seats, carpets, floor mats and headliner are free of stains (if equipped)
    Free of odor, including heavy perfume
    Glass is clean and free of streaks

    Steering has normal feel in lock-to-lock turning
    Steering wheel centered in straight line driving
    Vehicle tracks and drives straight on level surface
    Tilt steering wheel adjustment works properly
    No excessive wind whistle or buzz
    No excessive tire vibration or steering wheel shimmy at any speed
    Interior free of significant squeaks or rattles
    Inspect steering rack, linkage, bushings, control arms and dust boots

    Inspect tires for defects, damage and inflation
    Minimum of 5/32" tread depth remaining across tread width
    All four tires must be of same brand, model, size, tread design, speed and load rating
    Wheels are clean and free of brake dust
    Tires are dressed, not greasy
    Wheel cover caps secure with no damage
    Inspect struts/shocks for leaks and wear
    No damage to CV joints/boots

    Transmission/clutch operates smoothly
    Automatic transmission in "ECT" power mode shifts properly
    Transmission gear ranges engage promptly while shifting when warmed up
    Transmission shift lock and key interlock system OK
    Transmission does not shift into overdrive when button is in OFF position
    Inspect transmission case and pan for leaks
    No damage to drive and axle shafts
    Differential fluid level correct

    Perform emissions test and/or state inspection, if required

    Battery in good condition, has proper cold cranking amps and reserve capacity
    Battery proper size and secure
    Battery posts free of corrosion
    Cables in good condition
We check 160 points. All to prove one point: Only the best get to be Toyota Certified Used Vehicles.


  • Monday 8:30am-8pm
  • Tuesday 8:30am-8pm
  • Wednesday 8:30am-8pm
  • Thursday 8:30am-8pm
  • Friday 8:30am-8pm
  • Saturday 8:30am-6pm
  • Sunday Closed


Shottenkirk Toyota

5333 Broadway
Directions Quincy, IL 62305

  • Sales: 217-919-9327
  • Service: 217-919-9327
  • Parts: 833-459-0534
  1. Shottenkirk Toyota

    5333 Broadway
    Quincy, IL 62305

    • Sales: 217-919-9327
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