Customer Testimonials

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DealerRater Jun 23, 2021

I absolutely recommend going to Shottenkirk Toyota. They have excellent customer service. I definitely did my research to find out exactly what i wanted. I was looking for a brand new toyota c-hr and they didn't disappoint. The whole process for me only took three days. The only thing that wasn't ideal was the car came all the way from Nebraska. I've had the car for a few weeks and it rides like a dream. It definitely looks like a dream too. I'm one highly satisfied customer.

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Cars Jun 11, 2021

Amazing customer service! Did trade in appraisal, loan approval all over the phone. They then delivered the car to my driveway two hours away at 830 at night. Very satisfied with the service I received.

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DealerRater Oct 13, 2020

I had been shopping for a used SUV locally in the under $10,000 category. Jeannie Ritchey from Shottenkirk Toyota posted a mint condition 2012 Lincoln MKX which caught my eye. I messaged her on Facebook messenger and she immediately provided me all the information I needed to make a quick purchasing decision. She held the vehicle for me until I could make the 7 hour trip to pick up the vehicle the following weekend. The vehicle was in excellent condition as described and drives perfect. I'm very pleased with the vehicle. Thanks again to the Shottenkirk team for the wonderful experience.

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DealerRater Jun 8, 2019

I have purchased 5 vehicles from this dealer. I go through Dallas Job every time. He is motivated to help find the right car for me. They are patient. He showed me multiple cars and when he did not find one I liked on the lot, he found one online. He was able to get the car to the Quincy facility shortly for me to test drive. He always has great customer service.

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Cars Apr 26, 2019

We never considered a Toyota before . My wife drives a Mercedes E350. Driving by the dealer in Granbury, we stopped in and visited with Nick on Thursday and bought a 2019 Highland Platinum on Monday. Nick found us the exact SUV we wanted and we picked it up Wednesday. If you want a new Toyota, go see Nick! Extremely pleasant and knowledgeable. I am sure dealing with me was a pain, but I would do it all over again. The whole process was seamless. My wife is extremely pleased with her new vehicle! Thank you, Nick, for the great service we ...

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Cars Apr 5, 2019

Just purchased a 2018 C-HR from Jake... beautiful car. We didn't really have anything special in mind, but found this great little C-HR! Got us in and out pretty quick...even with it being the last day of the Toyota Sale! THANKS! I really like my car!!!

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Cars Jan 1, 2019

I bought my 1st new vehicle from them. Salesman, Tracy was awesome to work with. Everyone was very friendly. They showed me how everything on the the Rav 4 worked.

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Cars Oct 9, 2018

I had an outstanding buying experience. The pricing was fair and the staff easy to work with. I highly recommend Shottenkirk Toyota for your next purchase.

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DealerRater Sep 21, 2018

The entire staff at Shottenkirk Toyota was superb to work with. From quick and honest conversation about pricing and details, to a speedy turnaround on the paperwork process, the entire experience was both quick and enjoyable. Great dealer, will be back!

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DealerRater Aug 3, 2018

My wife and I have purchased three new vehicles in our lifetime, all of them at Shottenkirk's, the sales personnel (Joe Hirner at this time) and the service department (for the last 18 years) have always been courteous, professional, and completely helpful. We would encourage anyone to consider Shottenkirk's when thinking of purchasing or having their vehicle serviced. I would like to thank Joe Hirner in particular for his help during our latest purchase.

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Cars May 17, 2018

Amazing people very friendly did everything they can to help us get our new car. Didn’t take me long at all and they were very professional. Thank you guys keep up the good work.

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DealerRater May 17, 2018

I had a wonderful time and a great experience at the dealership friendly people very professional. Loved the new car. Thank you guys keep up the good work.

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DealerRater Dec 31, 2017

I came in with full intention of getting a truck, Jackie my salesgirl was amazing. Only took one vehicle the fit my needs, and she had great conversation well equipped. I had a special circumstance, and they tackled it easily. Thanks again!

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DealerRater Dec 31, 2016

Very satisfied with the price!! Looked at others cars but bought the one that was right for my needs. This was the car that they recommended for me. It was on sale at the time too.

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DealerRater Nov 24, 2016

I've traveled some 300 miles from Chicago to pick up a truck from Shottenkirk's. I had a good feeling about this deal simply based on couple of phone conversations. They've been holding my truck for me based on given word, picked me up from the train, offered a hot lunch. I'm absolutely happy with level of attention given to me as well as quick and professional handling of all purchase related procedures. Would definitely recommend.

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DealerRater Nov 10, 2016

I have been a very satisfied customer for over 4 years, purchasing my first vehicle in 2012, having my Camry serviced by Shottenkirk Toyota at the manufacturer's suggested intervals. Shottenkirk took care of my vehicle as if it was their own. I was so pleased with the salesman/dealership, I purchased a new Avalon hybrid in 2016. Rick Mewes, my salesman, again made the purchasing experience very easy. I still travel 120 miles each way to buy from Shottenkirk and have my vehicle serviced there. Other Toyota dealerships need to take lessons from Shottenkirk on how to treat customers and their vehicles.

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DealerRater Jun 18, 2016

Scion transmission/shifting/grinding problems. Worked the Scion in for inspection on a Saturday. Opened the transmission: No problems found. Took my son out for driving/shifting lessons and how to read the RPMs. NO CHARGE. Thanks Shottenkirk Toyota. Everyone should use your dealership.

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DealerRater Jun 8, 2012

I drove over 120 miles to buy my new 2012 Camry from Shottenkirk. After being snubbed by other dealers in the St. Louis area and dealing with Shottenkirk for service in the past, I decided to try purchasing from them. The experience was the best and easiest car purchase ever. Rick Mewes did not use high pressure tactics and Kathleen Boone walked me through the purchase process answering my questions. Both made me feel as a valued customer. I would recommend Shottenkirk Toyota in Quincy to anyone looking for a car. The drive is well-worth it!

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